Support

We're here to help with FBA Hub, the web app and the browser extension.

Contact us

Email support@fbahub.xyz. We usually reply within one business day. Business plan customers get priority replies.

Please include the email address of your FBA Hub account and, for product questions, the ASIN and Amazon marketplace.

Common questions

• Connecting the extension: in the app, go to Settings, Browser extension, and create an access token. Paste it into the panel's Settings on any Amazon product page.
• Connecting your Amazon store: in the app, go to Settings and choose Connect with Amazon.
• Forgot your password: use "Forgot password?" on the sign-in page.
• Plans and billing: in the app, go to Billing to upgrade, change plan, update your card or cancel. See pricing.
• Deleting your account: email us from your account's address and we delete it and its data within 30 days.

Security issues

Report security concerns to support@fbahub.xyz with "Security" in the subject. See Security and our privacy policy.